Helpdesk
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Live Chat: Setup
Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at https://www.odoo.com/slides. In this video, learn how to create and configure a Live Chat Channel, use Canned Responses, and use Commands to search for and create a Helpdesk Ticket. Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.b Channels: How to Receive Helpdesk Tickets Need more information about Odoo apps? https://www.odoo.com/documentation/user Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.
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1.
In the Live Chat app, where can you enable the Live Chat button for a specific channel to open automatically?
2.
How do I add a ‘Live Chat’ button to a website that is *not* created through the Odoo ‘Website’ app?
3.
How do I link customers directly to a ‘Live Chat’ conversation?