Company Name: Pharmactive Biotech Products, S.L.U.
Location: Madrid (Spain)
Industry: Biotechnology
Company Size: <50
Odoo Users: 30+
Hosting: Odoo SH
Apps: All modules are being used.
Pharmactive Biotech Products, S.L.U., a Spanish company specialized in the development and manufacture of innovative natural ingredients backed by scientific evidence, has undergone a significant transformation in its internal processes thanks to the implementation of Odoo. This transition, which began with the need to improve operational efficiency and scalability, has allowed Pharmactive to optimize its operations, improve collaboration between departments and adopt a more analytical approach to decision making.
Time for change
Prior to incorporating Odoo into its business ecosystem, Pharmactive faced several critical challenges with its previous system, ERPNext. Lack of integration between modules was one of the main obstacles. Business processes were not connected, forcing its employees to duplicate information manually, leading to errors and an increasing waste of time. In addition, the unintuitive user interface made adoption difficult for employees, who were frustrated by the complexity of the system.
Another significant problem was scalability. As the company grew, ERPNext failed to effectively adapt to new business processes. In addition, the lack of real-time reporting made decision making slow and reactive, which affected operational agility. For Pharmactive, the solution was clear: they needed a more flexible, accessible and efficient ERP system in order to scale sustainably.
Before making the final decision, Pharmactive evaluated other ERP solutions, such as SAP Business One, Microsoft Dynamics and Zoho ERP. However, these platforms did not offer the perfect combination of features the company was looking for. SAP was too costly and complex, while Microsoft Dynamics required additional customizations that increased costs and implementation times. Zoho, meanwhile, did not meet all of Pharmactive's needs.
In comparison, Odoo stood out as the most suitable solution thanks to its flexibility, ease of use and affordability. Its ability to adapt to the needs of a growing company and offer specific modules for each business area was key to the choice.
A Gradual and Collaborative Process
The implementation of Odoo was carried out in several phases, with the objective of minimizing the impact on daily operations. The first step was to conduct a thorough analysis of internal processes to identify the required modules. Subsequently, the information was migrated from ERPNext, a process that required collaboration with a specialized partner, INDAWS, to ensure data integrity.
One of the biggest challenges during implementation was employee resistance to change. This challenge is the most common when implementing new management software. To overcome this obstacle, Pharmactive organized training workshops and provided ongoing support, which facilitated the adoption of Odoo among users.
Data migration from ERPNext was another major challenge, as the previous system did not have tools to export data in a structured way. To solve this problem, INDAWS developed data extraction and transformation scripts, which allowed a correct and efficient import into Odoo.
In addition, there were some problems with the customization of some system functions, which extended implementation times. However, the Pharmactive team prioritized the standard Odoo configuration and only developed custom functionality when strictly necessary. This strategy helped speed up the implementation process and minimize additional costs.
In this case, INDAWS, an official Odoo partner, made an example of the Quickstart methodology, with which the implementation is prioritized and carried out in phases, leaving for the end the less necessary customizations on a day-to-day basis. Indaws is one of Odoo's Gold Partners in Spain, with years of experience and more than 100 customer references.
The Benefits of Odoo: Efficiency, Flexibility and Scalability
Since its implementation, Odoo has enabled Pharmactive to overcome initial problems and achieve greater operational efficiency. The integration of modules has facilitated the centralization of information and the elimination of duplicate data, which has reduced manual errors and optimized processes in all areas of the company. Real-time reporting has improved decision making, allowing managers to have accurate and up-to-date data to make strategic decisions in an agile manner.
A significant change that Odoo has brought to Pharmactive is the digitization and automation of processes. Prior to implementation, the company relied on manual tasks that were error-prone and time-consuming. With Odoo, processes are now more streamlined and automated, which has allowed the company to operate more efficiently and focus on higher value tasks.
One of the most positive impacts of Odoo was in document management. Previously, Pharmactive stored contracts, invoices and other documents on multiple platforms, making them difficult to access and manage. With Odoo, documentation is now centralized in customer and supplier files, making it easier to find and reducing administrative errors.
Another unexpected benefit was improved collaboration between departments. The integration of the Sales, Purchasing and Accounting modules allowed teams to work with the same information in real time, improving internal communication.
After implementing Odoo, Pharmactive has no hesitation in recommending the system as a management software. They highlight the flexibility, the intuitive interface and the ability to adapt to the specific needs of each business. In addition to the integration between modules and the automation of processes.
They also recommend a proper implementation, accompanied by Odoo experts, in order to take full advantage of Odoo's potential.
