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Table booking

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In this video, learn how to configure your Point of Sale to take table reservations. 

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1. How do you set an appointment to book tables online?
Set the “Manage capacities” option to “for the Available Resources” and select them in the “Resources” smart button. Set the “Assignment Method” field to “Resources” and select the tables in the “Resources” smart button. Select “Resources” in the “Availability on” option and add the tables in the “Resources” field. Select “Users” in the “Availability on” option and select the users in the “Users” field.
2. In the appointment type settings, how do the “Duration,” ”Create a slot every,” and “Pre-booking time” fields collectively influence the reservation process?
They establish the total number of reservations possible within a given week and set the cancellation policy. They define the length of appointments, the frequency of available time slots, and the required advance notice for bookings. They control the customer loyalty program's impact on reservation priority and the automatic assignment of tables. They manage the integration of online booking platforms and the generation of automated customer feedback surveys.
3. What does enabling "Manage capacities" allow you to do?
Set the maximum duration for each individual reservation time slot. Restrict reservation changes within a set cancellation period. Prevent overbooking by limiting reservations based on the restaurant's maximum occupancy. Configure table merging options for larger groups automatically.
4. What assignment method allows customers to select a time slot but not their table?
“Pick User/Resource then Time” “Pick User/Resource then auto-assign” “Select Time then User/Resource” “Select Time then auto-assign”
5. How can you merge tables to accommodate larger groups?
By editing the "Appointment Type" settings to “Manage capacities”. By enabling the “Merge tables” option in the “Options” tab. By linking nearby tables through the "Resources" smart button. By changing the "Assignment method" to “Merge tables”.