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In this course, you'll learn to issue a credit note by practicing. If you are stuck on a question, we recommend watching the video tutorial, but it's optional.

To create a credit note, go to the related customer invoice and click ‘Credit Note’ or go to Accounting > Customers > Credit Notes. We recommend creating a credit note through an invoice, as it allows reconciliation and payment status automation.

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4. You refunded only the set of wine glasses, the cutlery remains invoiced. You have not received any payment from the customer yet for that invoice. The credit note was created through the invoice, confirmed, and sent. What is the status of the invoice related to that credit note?
5. When posting a credit note created from an invoice, what is the note automatically reconciled with?
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