Hey Guys
The CRM is marking all my emails as read in my Gmail. I would like it to only take a copy and not mark them all as read. Can anyone assist me with this please?
I currently have the incoming server setup as IMAP.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project
- MRP
This question has been flagged
1
Reply
816
Views
Go to: Settings ‣ Discuss ‣ Incoming Mail Servers.
Edit the IMAP Server Configuration.
Uncheck the option "Mark Emails as Read" (if available).
Alternatively, change the IMAP folder to a dedicated one (e.g., "CRM-Leads") to keep the Inbox untouched.
Save and Test the Connection.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up| Related Posts | Replies | Views | Activity | |
|---|---|---|---|---|
|
0
May 25
|
41 | ||
|
2
Apr 25
|
984 | ||
|
1
Mar 25
|
678 | ||
|
1
Feb 25
|
370 | ||
|
‘Snooze’ button in CRM?
Solved
|
|
1
Mar 25
|
1352 |
